When you’re addressing foreign material contamination issues at your plant, there’s a key distinction to be made between knowing that you have a foreign material problem and understanding your foreign material problem.
In the case of the former, you’ve likely been alerted to the existence of foreign material via abnormal reject rate, internal processes, or (hopefully not) consumer complaints. This is an anxiety-inducing scenario—knowing that you have a problem but not having the information you need to fix it.
At FlexXray, we’re on a mission to help you mitigate foreign material contamination issues when you know there’s a problem. That’s why we offer contaminant retrieval services to our customers. By removing contaminants from inspected product, we’re able to provide comprehensive reports to our customers that aid in traceability at the plant level. Here’s how the process works:
- Product for Inspection — we receive your product for inspection and our expert team uses advanced X-ray inspection technology and custom processes to inspect your items at speeds that allow us to identify contaminated product.
- Contaminant Removal — our contaminant team hand-processes your product at our contaminant retrieval station, removing all identified contaminants.
- Documentation — each piece of foreign material contamination retrieved from your product is individually measured and documented, with information about batch, lot, pallet, time and temperature.
- Delivery — our team delivers the complete report to your team for review so that you can identify the problem area and take corrective actions as needed.
While we don’t require this service for every inspection, we highly recommend contaminant removal for every inspection job we perform. Time and time again, this service has proven invaluable to our customers in improving food safety and operational processes.
FlexXray is here to support you in your pursuit of better, safer, more profitable product, and our contaminant retrieval service can be a valuable addition to your next FlexXray inspection job. To learn more about how contaminant retrieval can work for you, contact our team today.